Welcome to our website. By using or accessing this website, you agree to be bound by the terms and conditions of use set forth below. If you do not agree with these terms and conditions, you should not use or access this website. We reserve the right to modify, alter, or otherwise update these terms and conditions at any time and without prior notice, so please check this page periodically for changes. Your continued use of or access to this website following the posting of any changes constitutes acceptance of those changes.
Products and Services
We sell electrotherapy products designed to provide therapeutic relief from pain and discomfort. Our products are not intended to diagnose, treat, or cure any medical condition, and should not be used as a substitute for professional medical advice. By purchasing our products, you agree to use them strictly as directed and in accordance with any accompanying instructions or user manuals.
We want to emphasize that our products are more than just a box of electronics. We are offering you an opportunity to have access to the right technology for your specific needs that coincides with the stated function of the products sold here, as well as the knowledge to use them correctly on your own. We believe that this combination of technology and education is crucial for achieving optimal results and improving your overall well-being.
Downloadable eBook and Literature
These Terms and Conditions (“Terms”) apply to the download and use of eBook, articles, guides, and other literary materials (collectively referred to as “Materials”) provided by the Publisher (“Provider,” “we,” “us,” or “our”). By accessing, downloading, or using any Materials from our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Materials.
- Intellectual Property: All Materials provided by the Publisher are protected by copyright and other intellectual property laws. You may only use the Materials for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise use the Materials without our prior written consent.
- Permitted Use: You are granted a limited, non-exclusive, non-transferable license to download, store, and use the Materials for your personal use only. You may not share, distribute, or transmit the Materials to third parties without our express permission.
- Disclaimer: The Materials provided by the Publisher are for informational purposes only and do not constitute professional advice or substitute for consultation with qualified experts. We do not guarantee the accuracy, completeness, or applicability of the information contained in the Materials. You acknowledge and agree that your use of the Materials is at your own risk.
- Limitation of Liability: To the maximum extent permitted by law, the Publisher shall not be liable for any damages, losses, or liabilities arising out of or in connection with your use of the Materials. This includes direct, indirect, incidental, consequential, or punitive damages.
- User Responsibility: You are responsible for ensuring that your use of the Materials complies with applicable laws and regulations. You agree not to engage in any activity that could damage, disable, or impair the functionality of the Materials or interfere with other users’ access to the Materials.
- Modifications: The Publisher reserves the right to modify, update, or discontinue the Materials, or any part thereof, without notice. We may also revise these Terms at any time by posting the updated Terms on our website. Your continued use of the Materials after such changes constitutes your acceptance of the revised Terms.
- Download Limit: In order to avoid overloading our file server unnecessarily, we are compelled to limit the allowable number of downloads per purchase:
- Initial Attempts (3): Users are initially granted 3 download attempts. This provides them with a reasonable number of tries to successfully download the eBook.
- *Extension Attempts (2): If a user encounters difficulties within the initial 3 attempts, they have the option to request an extension for 2 more download attempts. This accommodates situations where users might face legitimate obstacles, such as interrupted downloads, technical glitches, or device changes. You may not download PDF files directly to your mobile devices. Please watch online videos, or read online instructions, first on how to do so.
- Download Assistance: The Publisher is committed to providing a seamless downloading experience for our customers. However, The Publisher cannot guarantee or be held responsible for technical issues that may arise during the downloading process. If you encounter any difficulties while attempting to download the eBook , we recommend that you review our provided instructions and troubleshooting guidelines (here), which can be found on our website. The Publisher is not liable for any challenges related to the downloader’s technical proficiency, device compatibility, network connectivity, or other factors that may hinder the successful download of the eBook . It is the downloader’s responsibility to ensure that they possess the necessary technical knowledge and equipment to perform the download. Should you encounter any issues while attempting to download the eBook , we encourage you to seek assistance from qualified technical professionals, or refer to the resources available on our website. The Publisher is not responsible for providing technical support beyond the information and guidelines provided on our website.
- Governing Law: These Terms shall be governed by and construed in accordance with the laws of which we operate. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in which we operate.
By downloading and using our Materials, you agree to these Terms and Conditions. If you do not agree with these Terms, please refrain from using our Materials.
Payment and Shipping
We accept payment through our secure online checkout system, and we ship our products via a reputable courier or postal service. Shipping costs will be calculated at the time of checkout, and you will be responsible for paying any applicable taxes or customs fees. We do our best to ensure that our products are delivered in a timely and efficient manner, but we cannot be held responsible for delays or other issues that may arise due to circumstances beyond our control.
Returns and Refunds
All sales are considered final, and we do not accept returns or offer refunds for any reason other than those listed below:
- The product is damaged or defective upon receipt
- The wrong product was shipped
- The defective product is returned within 30 days of purchase, in its original condition and packaging, and accompanied by a valid proof of purchase, subject to the conditions outlined below.
- To initiate a return, please contact our customer support team and provide your order details, reason for return, and any supporting evidence such as photos or videos.
- Please note that all return shipping costs must be covered by the buyer, and we recommend using a trackable shipping method to ensure the safe delivery of your returned product.
- Returned products must be in their original condition, with all accessories and packaging materials included. We reserve the right to reject returns that do not meet these conditions.
- Once we receive and inspect your returned product, we will issue a refund to the original payment method used for the purchase. Please allow up to 15 business days for the refund to be processed.
- Please note that we do not provide refunds for products that have been damaged due to the buyer’s negligence or misuse, or products that have been used or consumed and cannot be resold as new.
In the event that you need to return a product for one of the above reasons, please contact us to initiate the return process. You will be responsible for covering the cost of shipping the product back to us, including customs and other charges, e.g. payment processor and bank charges, among other processing, technical laboratory tests and inspection charges.
If you have any questions or concerns regarding our Return and Refund policy, please contact our customer support team for assistance.
Limitation of Liability
To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose. In no event shall we be liable for any damages whatsoever, including but not limited to direct, indirect, special, incidental, or consequential damages, arising out of or in connection with the use or inability to use our products, even if we have been advised of the possibility of such damages.
By participating in our Affiliate Program, you need to read and agree to the terms and conditions applicable thereto. Please see the Affiliate Program Terms and Conditions page.
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate. Any disputes arising out of or in connection with these terms and conditions shall be resolved through binding arbitration in accordance with the rules of the relevant arbitration body.
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of the website owner or its content suppliers and is protected by applicable copyright and trademark laws. You may not copy, reproduce, modify, distribute, display, or transmit any of this content without our prior written consent.
We reserve the right to terminate your access to this website at any time, for any reason, and without prior notice.
These terms and conditions constitute the entire agreement between you and us regarding the use of this website and the purchase of our products. If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision under these terms and conditions shall not be deemed a waiver of such right or provision.
Thank you for shopping with us.